broughton lubricants castrol

Industrial enquiries
03300 555655

Automotive enquiries
03300 555109

Refunds and Returns

Return & Refund Policy


Thanks for shopping at Broughton Lubricants.

If you are not entirely satisfied with your purchase, we're here to help.




You have 30 calendar days to return an item from the date you received it. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Your item must be in the original packaging. 

Your item needs to have the receipt or proof of purchase.




Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within your card issuer's policies.




You will be responsible for paying for your own shipping costs for returning items if the product was ordered in error.

If for any reason there is a fault with the product, or is it has been damaged in transport, then we will arrange collection of the product.


Contact Us

If you have any questions on how to return your item to us, contact us by email - or call 03300 555655 and speak to one of our customer services team.